THE MIAMI DIGITAL LITERACY PROJECT
OUR SERVICES
COMMUNITY DIGITAL LITERACY WORKSHOPS
Our signature service is the community workshop: a welcoming, hands-on learning experience designed to bring digital confidence to people of all ages. Each workshop blends instruction, guided practice, and real-world problem solving so participants walk away with skills they can apply immediately.
We work with libraries, community centers, senior centers, schools, and local organizations to host sessions directly where people already gather. Our team handles curriculum, staffing, logistics, check-in systems, and participant support, which makes the experience smooth for both the host site and the attendees.
Workshops cover essential everyday skills like setting up email, navigating phone settings, using secure passwords, managing photos, accessing online services, and understanding digital safety. Every participant is encouraged to bring their own device so they can learn in a familiar environment with one-on-one staff support available throughout the session.
ONE-ON-ONE DEVICE ASSISTANCE
Many community members need personal support. We offer individualized help during workshops and through scheduled sessions. Participants receive step-by-step guidance on topics such as installing apps, connecting to Wi-Fi, organizing files, managing accessibility settings, or learning specific device features. Our staff prioritizes clarity, patience, and empowerment.
CUSTOMIZED CURRICULUM DEVELOPMENT
Our team builds digital literacy curriculum tailored to the needs of partner organizations. We design lesson plans, training modules, and practice activities that reflect real challenges people face daily. Curriculum can focus on beginner fundamentals, online safety, productivity tools, communication platforms, or specialized needs for specific populations.
DIGITAL SAFETY & PRIVACY EDUCATION
Online safety matters, especially for communities that face higher risk of scams or misinformation. We teach participants how to spot fraudulent messages, protect personal information, avoid unsafe links, and use privacy features confidently. We also cover mental-health-aware online behavior, helping people build healthier relationships with their devices.
INTERGENERATIONAL TECHNOLOGY TRAINING
Many of our programs bring teens and adults together, building a bridge across generations through shared learning. Younger volunteers guide older adults through modern digital tools, creating an encouraging learning environment rooted in patience and respect. These sessions have become one of our most effective models for boosting confidence and community connection.
WHY COMMUNITIES CHOOSE US
- Workshops built to serve real people, not tech experts
- Patient, knowledgeable staff who create a supportive environment
- A proven model that blends instruction with hands-on practice
- Practical skills that translate into everyday independence
- Mission-driven leadership dedicated to expanding digital access
